Return Policy

At Maison Clutch, your satisfaction is our priority. If you're not completely in love with your purchase, we're here to help.

Returns & Exchanges

  • Items can be returned or exchanged within 14 days of delivery.

  • Products must be unused, in original condition, and with all tags and packaging intact.

  • Sale or clearance items are final sale and not eligible for return or exchange.

How to Initiate a Return
Please email our customer support at maisonclutch2@gmail.com with your order number and reason for return. We'll guide you through the process and provide a return shipping label if applicable.

Refunds

  • Once we receive and inspect the item, refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees (if any) are non-refundable.

We’re committed to making your experience as smooth and stylish as your new bag.