Return Policy
At Maison Clutch, your satisfaction is our priority. If you're not completely in love with your purchase, we're here to help.
Returns & Exchanges
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Items can be returned or exchanged within 14 days of delivery.
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Products must be unused, in original condition, and with all tags and packaging intact.
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Sale or clearance items are final sale and not eligible for return or exchange.
How to Initiate a Return
Please email our customer support at maisonclutch2@gmail.com with your order number and reason for return. We'll guide you through the process and provide a return shipping label if applicable.
Refunds
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Once we receive and inspect the item, refunds will be processed within 5–7 business days.
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Refunds will be issued to the original payment method.
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Shipping fees (if any) are non-refundable.
We’re committed to making your experience as smooth and stylish as your new bag.